Privacy policy, disclaimer and terms of use

We understand and respect the importance of your privacy. Our Privacy Policy outlines how we use the personal data that you provide us with or collect from you. The use and access of pages of this website is subject to the terms, conditions and disclaimer below. By using or accessing this website, you agree to be bound by these terms and conditions.

Privacy Policy


By making a booking or contacting us via this website, you agree to the transfer, storing or processing of your personal data as set out below. As a guiding organisation, we require these details in order to fulfil our contract with you. Please do not use this website if you do not agree with any of the following.


The information we collect


If browsing this website, we collect the following generic information using cookies : Operating system, Browser, Device type, Demographics (eg Gender, Age band, Country of location), IP address, Site behaviour (e.g. Page views, Link clicks etc).

If signing up to our newsletter or completing a contact form, we ask for the following personal information: Name, Email address

If completing a booking form, we ask for the following personal information : Name, Email address, Address, Phone number, Age, Relevant experience and fitness, Medical conditions, Emergency contact details


How we use your information


The information we collect is used to complete any bookings made by you and respond to specific enquiries and queries. The information may also be used for responding to other enquiries made by you. We may also use collected information for preventing and detecting fraudulent or criminal activity and for internal research analysis.

Only if you have given us your consent to receive our newsletter by email, will we send you occasional newsletters. In every newsletter message we send you, we will give you the opportunity to unsubscribe from our newsletter mailing list.


Disclosure of your information


The information we hold will only be passed to your guide prior to an event your are booked on taking place. We do not sell, trade, or otherwise transfer to any other outside parties your personally identifiable information. We may release your information when we believe release is appropriate to comply with law, enforce our site policies, or protect ours or others rights, property or safety. We ask that all our freelance team comply with GDPR and GDPR readiness statements are available from them on request.

You have the right at any time to ask to be removed from our newsletter list. You can exercise your right by clicking the 'unsubscribe' link on a newsletter or contacting us at info@stevenfallon.co.uk.

For financial reasons, we will keep your transaction data on our systems for 7 years after you have made a booking with us. For all biometric data associated with your transaction, we retain the right to hold this information for 3 years in accordance with health & safety guidelines.


Accessing your information


The GDPR Regulation 2018 gives you the right to check that your personal data is being processed lawfully. This access right can be exercised in accordance with the regulation. Any subject access request must be made in writing to info@stevenfallon.co.uk.

If you would like amendments made to your data e.g. change of name or contact details, please email us at info@stevenfallon.co.uk.


Data security


We will do our very best to protect your personal data. Your connection to our website is via SSL technology, ie is secure and encrypted*. See SSL.com for more information.

Once we have received your information, we will take all reasonable steps to keep your personal data secure and do our utmost to prevent unauthorised access to it. All information you provide to us is stored securely.

We do not hold any credit card details as all card payments completed through Stripe's payment gateway. You can view Stripe's privacy and data security policy here : https://stripe.com/gb/privacy. We also take payments by online bank transfer through Bank of Scotland - we do not record any of your sensitive banking information. Any payment transactions will be encrypted using SSL technology.

If at any point you suspect or become aware of a breach in security, or receive suspicious communications from someone claiming to be from us, please let us know immediately via info@stevenfallon.co.uk.

*Note our "Weather and Webcams" page contains images from external sources, many of which are not over SSL.


Cookies


A cookie is a small file which asks permission to be placed on your computer's hard drive and helps analyse web traffic or lets you know when you visit a particular site. Cookies in no way give us access to your computer or any personal information about you.

We do not use any cookies directly, but through CPanel and Google Analytics we use temporary traffic logging cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to your needs. We only use this information for statistical analysis purposes.

Our 'Contact Form', 'Booking Form' and 'Newsletter' are done through Wufoo and Mailchimp. These sites may use cookies, please check their privacy policies for more information.

We do not use marketing cookies as there is no third-party targeted advertising or marketing on this website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This however may prevent you from taking full advantage of the website.


External links


The provision on this website of a link to another website does not constitute any authorisation to access material held at that location. Links to sites are provided for informational purposes only and no responsibility is accepted for the quality of resources to be found on such websites. The contents and material made available on linked sites are completely outwith our control and as such no liability is accepted for any damages resulting from accessing or failing to access these sites. No endorsement is expressed or implied by the presence of a link on this website.

The contents of a linked-to website may change without our knowledge and as a result, links may break on pages. We do try an keep these links up-to-date, but if you do come across a defunct link, please let us know and we'll update the relevant webpages.


Warranties


The resources contained on this website, including all files for download, are provided on an "as is" basis and without any warranty. Although files are virus checked, we cannot guarantee that files are free from computer viruses and no warranty is given that files downloaded or accessed from this website are free of computer viruses. No warranties are made as to fitness for purpose, quality or completeness of information.

No liability is accepted for any errors in or omissions of information provided on the website. If you notice any errors or omissions, please contact us and we will rectify as soon as possible.


Reliability of information


We try to keep the information in this website as up-to-date as possible, however, no guarantees are made that the information contained is accurate, complete and current at any given time. Information presented on this website may be changed at any time.

The resources made available on the website are intended to assist hillwalkers and are for information only. None of the routes described in the website are substitutes for, or should be attempted without, at least a relevant map, a compass, decent equipment and experience of Scottish weather.


Amendments


We reserve the right to update or alter these terms of use and our privacy policy without notice to you.


Copyright


Content on this website is copyright of Steven Fallon unless otherwise stated. The website and all the contents are intended solely for personal, non-commercial use. You may download or copy the contents and other downloadable materials displayed in the website for personal use only. No right, title or interest in any downloaded/copied materials is transferred to you as a result of any such activity. Unless you have obtained written permission from Steven Fallon, you may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derived works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents of this website.


Indemnification


You agree to defend, indemnify and hold us harmless from any claims, damages, costs and expenses arising from the use of this website.


Governing laws


The terms and conditions of use of this website shall be governed by the laws of Scotland.


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